oliventarus - Money Mindset Development & Financial Education

Information We Collect

At oliventarus, we collect information that you voluntarily provide when using our financial mindset development platform. This includes personal details you share during account registration, program enrollment, and ongoing interactions with our services.

Personal identification information including your name, email address, phone number, and mailing address
Financial background information you choose to share during program assessments
Learning preferences and goals you set within our platform
Communication records from your interactions with our support team
Technical information such as IP address, browser type, and device information when you access our website
Usage data about how you navigate through our learning materials and resources

We also collect information automatically through cookies and similar tracking technologies when you visit our website. This helps us understand how you use our services and improve your learning experience.

How We Use Your Information

Your personal information serves several important purposes within our financial education platform. We use this data to personalize your learning journey and provide relevant content that matches your financial development goals.

We never sell your personal information to third parties or use it for purposes unrelated to your financial education journey with oliventarus.

Delivering personalized learning content and program recommendations
Communicating important updates about your enrolled programs
Providing customer support and responding to your inquiries
Sending educational resources and financial mindset development materials
Analyzing platform usage to improve our services and learning outcomes
Ensuring platform security and preventing fraudulent activities

All marketing communications are optional, and you can unsubscribe at any time using the links provided in our emails or by contacting our support team directly.

Information Sharing and Disclosure

oliventarus maintains strict controls over your personal information. We limit sharing to specific circumstances that directly support your learning experience or comply with legal requirements under Australian privacy legislation.

Service providers who assist with platform operations, such as payment processing and email delivery systems
Educational partners when you specifically enroll in collaborative programs
Legal authorities when required by Australian law or to protect the safety of our users
Professional advisors including accountants and legal counsel under confidentiality agreements

Any third-party service providers we work with are contractually required to protect your information and use it only for the specific services they provide to oliventarus. We conduct regular reviews to ensure these partners maintain appropriate security standards.

Data Storage and Security

We implement multiple layers of security to protect your personal information. Our data storage systems are hosted on secure servers with encryption both in transit and at rest.

SSL encryption for all data transmitted between your device and our servers
Regular security audits and vulnerability assessments
Access controls that limit staff access to your information on a need-to-know basis
Automated backup systems to prevent data loss
Incident response procedures for any potential security breaches

Your account information is protected by the password you create. We encourage you to use a strong, unique password and never share your login credentials with others.

Your Rights and Choices

Under Australian privacy law, you have several important rights regarding your personal information. We've designed simple processes for you to exercise these rights whenever needed.

You can request access to your personal information or ask us to correct inaccurate data at any time by logging into your account or contacting our privacy team.

Access your personal information and learn how we use it
Request corrections to inaccurate or outdated information
Delete your account and associated personal data
Opt out of marketing communications while remaining enrolled in programs
Request a copy of your data in a portable format
File a complaint with the Office of the Australian Information Commissioner if you believe we've mishandled your information

We typically respond to privacy requests within 30 days. In some cases, we may need additional time to locate and compile your information, and we'll keep you informed throughout the process.

Data Retention and Deletion

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Different types of information have different retention periods based on their purpose and legal requirements.

Account information is kept while your account remains active
Learning progress data is retained for three years after program completion
Financial transaction records are kept for seven years as required by Australian tax law
Marketing communication preferences are maintained until you request removal
Technical logs and usage data are automatically deleted after two years

When you request account deletion, we begin the removal process immediately. Some information may be retained in backup systems for up to 90 days before complete removal.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized content. You have control over how these technologies interact with your device.

Essential cookies that enable basic website functionality
Analytics cookies that help us understand user behavior and improve our platform
Preference cookies that remember your settings and customizations
Marketing cookies that help us deliver relevant content and measure campaign effectiveness

You can manage your cookie preferences through your browser settings or using our cookie management tool available on our website. Disabling certain cookies may affect some functionality of our platform.

Changes to This Policy

We review and update this privacy policy regularly to reflect changes in our services, technology, and legal requirements. When we make significant changes, we'll notify you through multiple channels to ensure you stay informed.

Email notifications to your registered address for major policy changes
Website banners highlighting important updates
In-platform notifications when you next log in to your account

We encourage you to review this policy periodically. Continued use of our services after policy updates constitutes acceptance of the revised terms.

Privacy Policy